Education
Ph.D., English, 2009
Texas A&M University
Dissertation:"Hypertextual
Ultrastructures: Movement and Containment in Texts and Hypertexts"
Supervisor: M. Jimmie Killingsworth
M.A., English, 1998
The University of Texas at San Antonio
B.S., Computing and Information Sciences, 1981
Trinity University
Research Interests
- cybercultural
studies, humanities computing, digital humanies, textual studies, scientific
and technical communication, discourse studies
- 19th-century
U.S. literature, Jewish literature, African American literature, oral
tradition, repetition with variation
- newspapers
in literature, science in literature, religion in
literature
- history of technology, alphabets,
nomenclatures, encoding methods, artificial languages, software
- illustration, visualization, captioning, tagging, markup
- electronic publication, human-computer interfaces, digitization, resistance
to digitization, post-digitization processes
- collaborative authorship, community newspapers, non-territorial communities, translation, censorship, resistance to racism
- short fiction, short poetry, ancient poetry, early science fiction
Employment
January 1998 - present
Freelance Writer and Webmaster
Scribionics
Areas of special expertise include information technology,
science, nature, education, electronic commerce.
- technical writing: user guides, online help, support procedures,
disaster recovery plans
- document design, graphics design
- editing technical documents, scholarly articles, academic projects, business
communication
- regulatory and legal documents
- business proposals, client presentations, brochures, packaging, labeling,
usage instructions, warning inserts, advertising, and other customer-contact
material
- website creation and maintenance, electronic publishing
- e-commerce setup and support
- onsite and remote technical support
- instruction
January 2007 - June 2007
Technical Project Coordinator
TEFTEC Corporation
Leadership of short-term
project to design and develop FDA-compliant documentation supporting
medical device manufacturing.
- manufacturing work instructions
- user manuals
- service manual
- parts manual
May 2005 - November 2006
Technical Writer
BioNumerik Pharmaceuticals, Inc. — Information
Systems and Technologies Department
Technical communications support for software developers
and systems administrators supporting pharmaceutical development.
- design and development
of
FDA-compliant
documentation
to support clinical
trials
management software
- online help, single-sourced for printable user manuals
- training material: course designs, presentations, handouts, evaluation
forms
- software
requirements
- validation
plans and reports, implementation plans and reports
- project plans
- standard operating procedures
- business presentations
August 2001 - May 2005
Lecturer
Our Lady of the Lake University — Department of English, Drama, and Communication Arts
Teaching undergraduate students.
- "Composition I" in computer classrooms
- "Composition II" in computer classrooms
- "Honors Composition II" in a computer classroom with focus on sociolinguistics
- "Introduction to Poetry and Drama" with online course management
- "Introduction to Fiction" with online course management and focus on African American literature
- "Technical and Professional Writing" in a computer classroom as a service-learning course
August 2001 - May 2004
Instructor
Temple Beth-El — Religious
School
- teaching Hebrew and Judaica classes for elementary students
- management of school website
January 2002 - August 2003
Programmer Analyst II
Texas A&M University — Department of English
- maintenance of departmental websites
- development of database application
- production of bi-weekly online newsletter
August 1998 - December 2001
Graduate Assistant
Texas A&M University — Department of English
Teaching undergraduate students and supporting other departmental
projects.
- "Technical Writing" as a distance course
- "Scientific and Technical Writing" in a conventional
classroom with supplemental website
- "Rhetoric and Composition" in conventional and
computer classrooms with supplemental website
- supporting new Graduate Assistants in their creation of personal and course-related websites
- preparing the annual departmental report (Harrison Meserole Editorial Assistantship)
- design and construction of website supplemental to discourse studies book (Reinventing Identities)
- maintenance of organizational website (South Central Modern Language
Association)
June 1982 - February 1998
Systems Programmer (III, II, I), Senior Systems Programmer,
Staff Systems Programmer, Staff Information Technology Planner
USAA Information Technology Company — Computer Center
Technical support, systems management, and project management
in
high-availability
financial services data center.
- installation,
testing, maintenance, and support of mainframe
and midrange operating systems and utilities
- creation and maintenance
of procedures and documentation
- leadership
of task groups and project teams
- development and
presentation of technical training, status reports,
project plans, management proposals
- leadership of meetings
and workshops
- development, documentation,
and testing of methodologies for system maintenance and disaster
recovery methods
- coordination between
technical staff and internal and external business partners
- selection, implementation, and support
of technology to support online procedures, intelligent
printers, voice response, automated operations, continuous availability,
massive parallelization
December 1981 - June 1982
Systems Programmer
Santa Rosa Medical Center — Data
Center
Technical support and utility software maintenance in hospital
data
center.
May 1981 - December 1981
Assembly Language Programmer
Software Consulting Service
Utility software development for software
vendor.
May 1979 - May 1981
Programmer, User Consultant
Trinity University — Computer
Center
Application programming and helpdesk support for
faculty and business clients in university data center.
Publications
- 2005-present,
Journal of Topical Formulations. General editor and features writer.
- 2005, with Elishalom
Yechiel, "From Ancient
Potions To Modern Lotions: A Technology Overview and Introduction
to Topical Delivery Systems." Delivery
System Handbook for Personal Care and Cosmetic Products: Technology,
Applications and Formulations. Meyer. R. Rosen, ed.
William Andrew Publishing.
- 2003,"American
Mercury." Encyclopedia of the Harlem Renaissance,
Fitzroy Dearborn.
- 2001, "Biculturalism." Encyclopedia of American Studies,
Grolier.
- 2001, "Suffragist
Period."Encyclopedia of American Studies,
Grolier.
- 2000, "Fighting
Speech With Speech: David Duke, the Anti-Defamation League, Online
Bookstores, and Hate Filters." Proceedings
of the 33rd Hawai'i International Conference on System Sciences Volume 3, IEEE Computer Society.
- 2000, "La
Llorona y El Grito / The Ghost and The Scream: Noisy Women in Borderlands and
Beyond." Womenwriters.net.
Presentations
- October 2005, "It
Takes One to Know One: Student Audience Analysis as a Curriculum
Design Tool."
South Central Modern
Language Association, Houston TX
- April 2002, "Violence, Temperance, and the Woman's Place
in Poe's 'Hop-Frog'."
Ohio
Academy of History, Cincinatti OH
- November 2001, "Queen
Vashti: Figures of Royalty and Refusal in the Literature of Black Women‘s
Resistance."
South Central Modern Language Association, Tulsa
OK
- April 2001, "In
time they shall come to possess the land, but not in my time": White
Blood and Red Resistance in Jack London's "The God of His Fathers."
The
Ethnic Community in History : The Seventh Annual Multicultural Conference
at San Antonio College, San Antonio TX
- February 2001, "The
work of my life is in ashes": the physican, the attorney, and the loyal
servant in Chesnutt's The Marrow of Tradition and Dixon's The
Traitor.
Hate: The 11th Annual Mardi Gras Conference on Language
and Literature at Louisiana State University, Baton Rouge LA
- October 2000, ""The
Racial Movement is not a ‘boys club'...": White Racist Women Define
Themselves Online."
Performances of Identity: Interdisciplinary Conference on Language
and Literature, College Station TX
- March 2000, "'Or
telle him why this song was in usage': Silencing the Prioress."
Silence and
Expression: Histories of Permission and Censorship, College Station TX
- January 2000, "Fighting Speech With Speech: David Duke, the
Anti-Defamation League, Online Bookstores, and Hate Filters."
33rd Hawai'i International
Conference on System Sciences, Maui HI
- December 1998, "'a
man nobody wouldn't be ashamed of': Drinking and Temperance in Adventures
of Huckleberry Finn."
Modern Language Association, San
Francisco CA
- August 1997, "Huckleberry
Finn in a lonesome place: Adventures of a Child of
an Alcoholic."
State of Mark Twain Studies Conference, Elmira NY
- August 1996, "Creating
a Time Machine: A Y2K Testing System."
SHARE Conference, Anaheim CA
- July 1996, "Implementation of Highly Parallel
Coupled Systems."
IBM Top Gun
Academy, Guest Instructor
- October 1993, "Early
Sysplex Implementation Experiences."
IBM Enterprise Technical Update
Seminars, Guest Instructor
- November 1992, "Merging Forms and Data using
XICS."
XPLOR Conference, Orlando FL
Service
- 2003, Our Lady of the
Lake University African American Read-In, Moderator
- 2003, Temple Beth-El Adult Education Series,
Presenter on Anti-Antisemitism
- 2000, Texas A&M
University Interdisciplinary Conference on Language and Literature, Document
Designer
- 2000, Texas A&M
University Spokenword Week, Workshop Leader
- 2000, HICSS 34 Persistent
Conversation Mini-Track, Reviewer
- 1999, Texas A&M
University Rewriting
Literacies Conference, Webmaster and Document Designer
- 1998, University of Texas
at San Antonio In Search
of the Indo-Europeans Symposium, Webmaster and Volunteer
Awards
- 2001, Center for Humanities
Research Graduate Travel Award, Texas A&M University
- 1998, Department of English
Graduate Student Travel Grant, Texas A&M University
- 1997, College
of Fine Arts and Humanities Graduate Research Grant, The University of
Texas at San Antonio
- 1978-1981, National
Merit Scholar, Trinity University
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